Refund, Cancellation & Exchange Policy

At Mehrify, we value trust and transparency. Please review our policy carefully before placing an order.

Cancellation Policy

• Orders can be cancelled before dispatch only.

• Once an order has been shipped, it cannot be cancelled.

• To request a cancellation, please contact us immediately with your order number.

Exchange Policy

We offer exchanges only in the following cases:

• You receive a damaged item

• You receive an incorrect item

Exchange Conditions:

• Exchange requests must be made within 48 hours of delivery

• Clear photos or videos must be shared for verification

• Items must be unused, unworn, and in original packaging

• Exchange approval is subject to quality inspection

Non-Exchangeable:

• Used or worn items

• Items damaged due to misuse

• Sale or discounted items (unless received damaged)

Refund Policy

• Refunds are applicable only if an exchange is not possible due to stock unavailability.

• Approved refunds will be processed via the original payment method or as store credit, as applicable.

• Shipping charges are non-refundable.

Important Notes

• Slight variations in color or design due to lighting or screen resolution are not considered defects.

• Mehrify reserves the right to approve or reject any request after review.

Contact for Requests

For cancellation, exchange, or refund requests, please contact us with:

• Order number

• Supporting images/videos

• Brief description of the issue

Our team will assist you as promptly as possible.